http://callcentergal.com A Call Center Blog Sun, 07 Mar 2010 15:39:14 +0000 http://backend.userland.com/rss092 en Will you phone in a call center if you want to have some term life insurance quote comparison? Yes, in a way. Don't you know that even insurance -related accounts also took call center industry by storm? Just last year, I had some call center colleagues who decided to jump ship ... http://callcentergal.com/2010/03/07/insurance-niche-account-in-call-centers/ Ladies, what do we really mean by Casual Friday in offices? Would that mean the same as implemented in call centers? See the video after the jump and let me know your thoughts. :) Related posts:Sharing Thoughts on Phone Manners Even before call centers became the next big thing... Call Center ... http://callcentergal.com/2010/03/07/casual-fridays-for-call-center-ladies/ For those who have not been to some call center sites, they would be surprised how these offices use only modern furniture and interiors. The usual look and feel of using neutral colors are just so 'old' for these designers who would use the combination of loud colors on the ... http://callcentergal.com/2010/03/07/modern-furniture-in-call-centers/ The Secret Video is something that I discovered years ago. I got myself an original DVD copy even if I haven't read the book yet at that time. :) I guess I am a more visual person then. I want to share with you more about the secret and how ... http://callcentergal.com/2010/03/07/the-secret-video/ Whenever I introduce myself as part of the Call Center Industry, a lot of people would ask me if there's life working in this industry. I believe that a lot of people from other industries are somewhat clueless on what we can do in terms of the accounts that we ... http://callcentergal.com/2010/03/07/fun-call-center-accounts/ I haven't thanked the Smartbro contractors enough who brought the connection back this morning. They did the job in less 10 minutes. These amazing guys deserve a raise aside from a public pat on the back. Unfortunately, I was not able to get their names. :( But anyway, since my husband ... http://callcentergal.com/2010/03/07/internets-back/ As a call center trainer, you should always be open to learn a lot of things concerning client specifics. This is true. There are times when you are so comfortable in doing this kind of training but what about if you are given another Because you'll never know which account ... http://callcentergal.com/2010/03/02/flexibility-in-learning-for-call-center-trainers/ Even before call centers became the next big thing in the outsourcing industry, most of us dealt with some prank callers. This video, with over 60 thousand hits, shares her ideas on how to go about these unwanted callers at home. Will this be the same thing when we have to ... http://callcentergal.com/2010/03/02/sharing-thoughts-on-phone-manners/ If you really need a specialist to check your medical condition, there are a lot of options for you to take advantage of. You can choose whether to go local or for an international medical experience like medical travel Mexico for a change. All you have to do is to secure ... http://callcentergal.com/2010/03/01/medical-travel-as-an-option-to-get-well/ When I received that email from that domain company, I know that I should take action right away. Yes, I'm talking about renewing this domain for another year. I know that I haven't been updating this blog that much, but I am a work in progress. Posting regularly will only be easy ... http://callcentergal.com/2010/03/01/another-year-of-blogging-for-me/