Another Sitel call center overseas is slated to close down. Definitely not a good news for those who will be affected by the closure.
Call center employees were given 8 weeks to prepare.
“We have been an active part of the Birmingham business community for a number of years, so the decision to close our site here does not come easy,” Kokes said in a statement. “This closure is due to the changing business needs of our clients and is in no way reflective of the quality of customer care provided by our associates.”
But of course no one will ever be prepared for a situation like this. I just hope these guys will eventually get employed after this and get that (working) part of their life back again.
