Inside an Indian Call Center and Call Center Agent Revelations

by Call Center Gal on January 16, 2010

Here’s my current find: Indian Call Center. Watch the video and feel free to comment on what the Indian Call Center Agent revealed about working in an Indian Call Center.

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{ 2 comments… read them below or add one }

Metz January 16, 2010 at 5:12 pm

in more ways than one he is right about how clients think. Not just in america but customers in general. Call Center work is hard and requires a lot of patience.

Hope you are having a great weekend :) xoxo

Call Center Gal January 17, 2010 at 4:22 am

I agree that cultural and language barrier will always pose a challenge, especially when working in a call center. That is why, hardwork and patience goes a long way, kumbaga tyaga lang talaga. :)

I’m having a great weekend. Hope you’ll have yours too! :)

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