Comments on: Three Reasons for Hiring Mothers as Call Center Agents

By: http://www.hitratesolutions.com

http://www.hitratesolutions.com — Wed, 27 May 2009 08:28:45 +0000

I agree, I have seen a lot of what I call “mom” agents, and I have indeed noticed how they are more focused, more patient and work harder compared to other agents. The call center industry ought to get more people with these traits in the business.

By: MJ

MJ — Tue, 12 May 2009 20:52:56 +0000

My only concern is, will a mom have the time to work like that? Taking care of a baby and the whole family is already big work.

By: femmepower

femmepower — Tue, 12 May 2009 04:09:57 +0000

I agree with your post.it’s a good thing also that the call center industry doesn’t discriminate applicants as to age,marital status,or whether you’re a mom or what.most industries normally set a minimum age requirement and sadly,a lot of companies prefer single and/or non-parent applicants.

By: Tes

Tes — Tue, 12 May 2009 02:56:17 +0000

Hi Nhil, on mom and multi-tasking –I agree. I like it when you said that call center moms have a habit of reminding customers to do it the proper way next time. I guess it is second nature to moms to do this or talk this way (teehee)

By: Arvee

Arvee — Tue, 12 May 2009 00:53:54 +0000

hi sis, the call center olympics was over last may 9. hope u can feature it here.

By: melissa

melissa — Mon, 11 May 2009 10:40:33 +0000

Great post, and all great reasons to hire moms. It is a tough job market right now, and we all must market ourselves to employers.

By: betchai

betchai — Mon, 11 May 2009 03:18:17 +0000

Hi Nhil, I wanted to leave a comment in your other blog regarding your mother’s day post about your mom, but if i click on the post comment, it does not do anything, maybe the comment section does not work?

I agree with you about moms being patient, and moms as great multi-tasker, it is so much challenge to be a mom, and they do really great job.

By: Vlad

Vlad — Sun, 10 May 2009 11:25:11 +0000

Oops. Sorry. I wrongly encode my URL.
Please edit. Thanks.

My wife and my sister is working in a call center. And I also hove friends who are mother who work in various call center.

One thing that I observed to them is they are really dedicated in their work as they know that their salary is big help in their family finances. They also make it a point to spend quality time with their family as we all know that most of them have shifting schedule thus they are very conscious in their time management.

By: Vlad

Vlad — Sun, 10 May 2009 11:23:51 +0000

My wife and my sister is working in a call center. And I also hove friends who are mother who work in various call center.