The Finger Test
Let the fingers type your way to get that call center agent post
You prepared much for the interview, reviewed tips on salary negotiation and anticipated that a job will be offered soon. Seems like a perfect scenario right?
Until…
There was a change in the application process. And you were asked to take a test that you never prepared for. Now, you are not that sure if you can still ace that application because you cannot get those fingers working to type a word.
I hope this won’t happen to you. Working in a call center as an agent entails you to brush up on your typing skills because most of the accounts ask for call documentation.
So what is a call documentation:
A call documentation is a recorded reference of a specific call transaction. Recorded because the client will need those data as a reference of different customer information namely: the customers’ profile, recent product/service concerns and recommended solutions
Here are some useful websites that you can use to test your typing skills:
Powertyping believes in the step-by-step teach, develop and practice procedure as it deems more effective in the transfer of learning. The site also has interactive games and speed tests in place to help you practice and enjoy your typing learning experience.
http://www.goodtyping.com/
Goodtyping guides you throughout your quest to use all your fingers to type characters as promised. This site offers free online typing course in four languages namely: Spanish, French, Italian and Portuguese. So if you want to learn another language while brushing up on your typing skills, you may consider using this site instead.
It is recommended to take your online typing test to check your typing speed and then register to continue your practice exercise for a fee. But since a lot of people wanted a free version, they also included one that you can take advantage of.
A certificate to seal your improvement is what they offer for a fee after learning typing for free. Have your credit card handy so you can get the certificate via mail.
Now that you got all the websites ready, take advantage of it and practice your typing skills as soon as possible.
Good luck!


{ 1 comment… read it below or add one }
Wow, nice way to practice/enhance your typing skills. It is really helpful if you keep typing constantly.