HOT: Convergys Looking for Call Center Agents Until September 11, Have a Chance to Win a *16gb Apple iPad*

by Call Center Gal on August 22, 2010

Note: This is a sticky post that will be up until September 11. Feel free to check the regular posts below this one. Thank you. =)

Convergys, one of the leading call centers in the Philippines and around the world today, is currently hiring candidates for a leading worldwide communications provider in the US. I got this information that these Customer Service Experts will be housed in the lifestyle & fashion center of Glorietta 5, Makati City.

Please follow these simple steps carefully and completely to apply for a call center job in Convergys now:

1.) Click on this box below and fill out the referral form.

2.) Upon application at the Convergys Referral Program Form, please include http://callcentergal.com as the URL for them to know where you saw the ad.

Just a disclaimer: You can help me get a referral fee of *Php 2,000* per successful hire. Again, I will only get this should your application be successful and you will get accepted for a call center job in Convergys.

But of course, given my advocacy to help call center applicants get their call center job right away (with or without referral fees), I would like to share with you my premium post about call center job interview questions as well as list of call center behavioral questions to help you get an idea on how to ace a call center job interview.

Good luck on your call center job application! =)

P. S.
Have a chance to win a *16gb Apple iPad* by registering and taking part in the online job fair! You can go to the Convergys site for more information on this.

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Call Center Clients Coming for a Business Visit

by Call Center Gal on August 31, 2010

How do you deal with clients that go to your call center for a business visit?

I know that it can really be very stressful in the beginning especially if this is the first time that they will go to your call center. You have to be prepared well enough, especially the people from operations and management to present the necessary data, reports, even present the latest account and team stats as (needed and) planned.
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National Heroes Day Holiday Pay

by Call Center Gal on August 30, 2010

If you work in a call center, you would have a two fold thing over holidays. You may be sad that this would mean missing one more day of rest and bond with your family and friends. But on the flipside, this would also mean more pay for a call center agent and this will really be realized as soon as these workers get their pay.

That is why it is but important to know how much you will be getting, as well as those who also did today’s work, on a National Heroes Day Holiday:
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Using the Knowledge I Got from a Call Center Job

August 30, 2010

Have you thought about doing a work at home that is related closely with the work that you have in the call center before? As for me, I was able to take care of our family’s microwave oven more now that I know the tips on how to better clean and keep it fully functional. [...]

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Call Centers in the Philippines Now Come Home

August 30, 2010

Is there truth to the fact that call centers now come home? If you are working for call centers in the Philippines, do you think this issue should affect you and your job security in anyway? If you have been following this call center blog, you will read a lot of updates from me regarding [...]

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Call Center Jobs Related to Selling Properties

August 23, 2010

Do you have any experience in selling real properties over the phone? If you have been a real estate broker, agent and or marketer before, then most likely you will find it easier to sell different hot real estate properties over the phone just like townhouses, condo units, Outer Banks homes and even some properties [...]

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Taiwanese Call Center Scammers Busted

August 21, 2010

First, it was the Indian call center agent that was tagged as one call center scammer. Now, Pattaya police busted these Taiwanese Call Center Scammers that are believed to be responsible for a well known call center banking scam.

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Dress Well in Your Call Center Job Interview

August 17, 2010

Call center job interviews are really so unpredictable yet exciting at the same time. That is why, if I were you, browse my articles about call center job interviews so you will be guided on how to think of an appropriate answer for most of the call center related job interview questions.

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Stream Global Services to Add 250 Call Center Jobs

August 14, 2010

If there was a sad news before like this  Hilton Reservations Call Center closure, now one call center is flagging otherwise. This is so because Watertown based call center Global Services got a new account and therefore adding more than 250 jobs in their workforce. The new account is revealed as a U.S.-based health care [...]

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Drug Test in Call Centers

August 13, 2010

Some call center companies require that applicants pass drug testing as part of their hiring process. Most of the time, they ask the call center applicants to go out with a referral slip to go to their accredited hospital or clinic for such test.

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