A Call Center Blog

How much time do you have in your hands?
I just asked that question because I know that people get to move faster nowadays, they want to have everything in their hands, in the soonest time possible.
And this is the same thing when it goes to shopping. If you find it hard to get your favorite [...]

When you are always on the graveyard shift, just like most people in the call center industry, you have to take better care of your health. For one thing, you can take some vitamins which can greatly help boost your immune system.
Having a good immune system is essential because studies have shown that working at [...]

When I was a call center agent, we have this private joke about needing some antiaging products after completing a very challenging call with a customer.
That is why we have to control our emotions whenever that ‘moment’ with the customer happens in the call. We have to remember that their frustration is not really directed [...]

It is not surprising that some call center agents also need to take some weight gain supplements to look better.
Yes, there are a lot of call center employees who have been keeping some flabs instead of abs, carrying some excess weight. But there are also on the other extreme condition, they’re too skinny that [...]