If there is one thing true about call center jobs, is that hiring happens all year round. That is why there is always an opportunity for you to land a job in a call center if you want to work in this highly competitive yet rewarding environment.

Just like what I have found out today. Telus Taguig is going to run a special hiring event today and you should check out this opportunity if you are really interested to apply for a call center job.

Responsibilities: 

  • CSR and TSR for eBook Account: You are responsible in receiving inbound calls and assist customers with their concerns of the tablet, Nook. 
  • CSR for Wireless Telephone Account: You are responsible in handling all inbound queries and advocate resolutions to issues of wireless mobile phone subscribers, both prepaid and postpaid. 
  • TSR for DSL Connection Account: Your primary role is to analyze product and service requirements and develop positive solutions that are mutually beneficial for the customer and the company. 
  • TSR for Residential Phone Account: Your primary role is to handle all inbound queries and advocate resolutions to issues of wireless mobile phone subscribers, both prepaid and postpaid.

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Note: This is a sticky post to help you or your friends land a call center job. Feel free to check below for my other posts in this call center blog.

Do you really want to get that call center job? Well, aside from presenting yourself well  in the scheduled interview, you must also answer the top call center interview questions. Don’t you agree?

Now, after checking that blog post, your next step is to have a practice buddy to help you be more confident in answering these call center interview questions. But what should you look for in a job interview practice buddy?

Your practice buddy should be willing to:

  • Do the role
  • Spend time to be in your practice sessions
  • Objective enough to suspend judgment
  • Provide tips on how you can improve the way you answer these interview questions
  • Encourage you to keep trying until you are confident enough to show up in an interview scenario

Now, do you already have a practice buddy? Who can be one?

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Call Center Jobs: Things To Know Part 1

June 22, 2011

Note: This is a sticky post to help you or your friends land a call center job. Feel free to check below for my other posts in this call center blog. Having a call center job seems to be fun, enjoyable and provides a steady income for most people. But there is also the other side [...]

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Nurses Working In Call Centers: Matter Of Choice

September 22, 2011

There are a lot of stories why someone would want to work in a call center. Most of the time, it is all about putting food on the table. There are also other times when someone just wants to make sense of his existing knowledge and get a job in a call center, trading his [...]

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Helping Call Center Agents Relax By Engaging In Sports On Weekends

September 22, 2011

Do you know someone who works in a call center during weekdays and spend racing using his motorbike on weekends? I believe that getting yourself in extreme sports help you to relax a bit, as you let all the work-related stress down and just focus on your sports activity. Just like wearing the usual helmet [...]

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Call Center Agent – Service With A Smile

September 22, 2011

Working in a call center is just like working for any other industry. You always have to be ready to serve with a smile. This friendly tone brings out all the good things in the call. From the moment you delivered your opening spiel until you say your closing statement, the customers will rate you [...]

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Take Your Rest Days As Sacred

September 18, 2011

One of the things that you have to take note of when working in a call center is to have time to rest and relax. It might be easy for us to get those extra days of work since it will bring more income but we have to remember that our bodies need to rest [...]

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Selling Gifts For A Particular Audience

September 9, 2011

There are call center accounts that deal with providing exciting presents for a specific client base. For example, if your customer is looking for gift suggestions to give to her boyfriend, for example, on his birthday, then he will definitely look for those boyfriend gifts he’ll love to receive on that special day. All you [...]

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