Will you phone in a call center if you want to have some term life insurance quote comparison? Yes, in a way. Don’t you know that even insurance -related accounts also took call center industry by storm?
Just last year, I had some call center colleagues who decided to jump ship and tried their luck in a new call center that catered to insurance accounts. Well, I believe that is a bold yet timely move for them because they had the relevant experience and the right attitude (worked for years in general customer service) before finally settling on their ‘niche’. The next thing I knew, three of them were already supervisors and two became client specific trainers. Things turned out well for them, I must say.
How about you? If you believe that you can do something better outside your current job, will you be brave enough to take the chance? Why or why not?
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